transformative human resources solutions

Our Team


 

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Muriel R. Watkins, President

Muriel R. Watkins is Founder & President of MRW Consulting Group International, LLC, an HR consulting organization dedicated to capability building with corporate and private foundations, educational and nonprofit institutions operating globally. She has over twenty years of experience as a corporate executive, consultant and leadership advisor. The consistent theme in her work is building strong leaders and more capable organizations through practical solutions.

A former C-Suite executive, she understands the issues and business challenges facing senior leaders. Her focus is on facilitating transformative organizational change, collaborating to create solutions that are effective and practical to implement given the complex, dynamic nature of organizations today.

Prior to MRW Consulting, she was HR VP of The New York Times Media Group, where she was responsible for driving organizational change initiatives, including print/digital integration, increasing workforce diversity within middle/senior leader ranks, and directing workforce restructurings. For New York Times Digital, a start-up internet venture, she designed the HR infrastructure to support rapid growth, including recruitment and talent selection, designing “dot-com”-competitive compensation and total rewards programs and launching retention strategies to engage a highly mobile workforce.

Prior to her tenure at The New York Times, Muriel held senior HR roles with Reader’s Digest, Avon Products and Drexel Burnham Lambert. She brings a unique blend of experience as an internal practitioner and leader to a diverse collection of clients.

Muriel has published several articles, including “Strengths-Based Performance Management: Improve weaknesses or build strengths?;” “Making Career Transition Work For You;” “Helping Your Organizations Enhance Top Talent Performance;” and “Be a Master of Mergers and Acquisitions.” She holds an M.S. in HR management, industrial and labor relations from Baruch College/Cornell University. She founded HR Professionals Network, is a member of Executive Leadership Council, Human Capital Media Network and a Partner in Education for NYC Department of Education. Muriel is a certified executive coach and is certified to interpret Myers Briggs®, FIRO™ and FIRO-B®, CPI 260®, Strong Interest Inventory®, TKI Conflict Mode assessments, Work Engagement Profile, Parker Team Player Survey, Power Base Inventory, Stress Resiliency Profile, Neethling Brain Instrument™, Clark Wilson 360 and Marshall Goldsmith’s Global Leader of the Future 360.

Muriel has worked internationally on several engagements. She conducted a “Women in Leadership” program for high-potential female leaders; the program was delivered in Morocco. She designed and delivered an inaugural senior management program for a microbank in Papua New Guinea. She collaborated to design the kick-off of an inaugural “Leadership and Diversity for Innovation Program”, an initiative targeting senior leaders from 14 women-focused financial institutions from countries as diverse as Pakistan and Colombia. Additionally, she has delivered remote training and coaching to leaders in Uganda, Sudan, Egypt, South Africa, China, India, Indonesia, Nicaragua, Mexico, Chile and Brazil.

 

 

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Lance M. Goulbourne, Vice President

Lance M. Goulbourne is Co-Founder and Vice President of MRW Consulting Group International.  He has over 20 years of experience in executive recruitment, diversity recruitment, recruitment research, organizational assessments, diversity, equity and inclusion studies, competitive intelligence and business development in the United States and Australia.

Prior to co-founding MRW Consulting Group International, Lance was both the Founder & the President of Milo Research, a retainer-based search firm. He has built his career working with organizations within the for-profit and not-for-profit sectors, including consumer products, financial services, publishing and education.  Additionally, he has provided management and career transition coaching to individuals and support to organizations during workforce restructurings.

Lance has a proven track record conducting retained searches, recruitment research, providing competitive intelligence and developing new business opportunities, working with organizations in various industries.  He has successfully placed candidates across a broad range of levels, from C-suite executives to middle management levels. Lance has conducted executive search and recruitment research for numerous organizations such as Consumer Reports, Time Inc., The New York Times Company, Colgate-Palmolive, Scholastic Inc., New York District Council of Carpenters and, Mystic Seaport Museum. 

Additionally, Lance has conducted numerous organizational assessments for clients.  Most recently, he conducted an organizational assessment for a philanthropic organization focused on racial equity, as well as a diversity, equity and inclusion study for a private university.  Previous engagements include working with a managed care organization dealing with significant industry transformation; conducted in-depth internal interviews and external benchmarking regarding organizational design and structure, reviewed job descriptions and functional interrelationships and interdependencies, developed a set of recommendations and an implementation plan for organizational changes. 

Lance is a graduate of the University of Michigan.  He is certified to use the Neethling Brain Instrument™ assessment and uses it in one-on-one coaching with clients.  He is certified to use the Team Diagnostic Survey and uses it in team effectiveness engagements.

 


 

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Howard Leifman, Ph.D., Senior Consultant

Howard is a Senior Consultant with expertise as Human Resource/Training Consultant and Psychotherapist/ Career and Executive Coach.

Howard currently advises and consults with corporate clients, consulting firms, not-for-profits and individuals in the areas of: career development, executive coaching, change management, counseling, human resources, out-placement, training, recruiting and staffing and time management. He specializes in helping organizations and individuals work through their human resources issues. Howard recently founded a company – MyCareerGPS – with colleagues who specialize in career coaching college graduates, transitioning workers and retirees.  In addition to his consulting experience, from 2008 until 2010 he was Vice President/Program Director for an Out-Placement Firm. He has been in private practice for over fifteen years.  He has also been an adjunct faculty member of New York University and Vaughn College of Aeronautics. He has taught Human Behavior, Aviation Safety, Organizational Behavior and Labor Relations and worked with student affairs on alumni relations.

His previous work experience includes Chief People Officer of Vault.com from 2000 to 2002, a web site for career information. His role was to oversee all Human Resource functions for the firm. These responsibilities included benefits, compensation, employee relations, recruiting and training.

During this time, he was also the President of Vault’s Human Resource Consulting Practice, offering advice and consulting services on Recruiting, Interviewing and HR strategy. He counseled individuals on their resumes and provided information and coaching on determining one’s career directions. He is qualified to interpret Myers Briggs, Strong Campbell Assessment tests, the NBI (Neethling Brain Instruments), Hogan, and LEA (360 assessments).

Prior to his work at Vault, he was a principal and the National Director for Strategic Staffing and Recruiting for William M. Mercer, Inc. (1998-2000) where he directed all US recruiting for the 12,000 person Global HR consulting firm. Before joining Mercer, Howard was a Senior Consultant in the recruiting and training and development area of Towers Perrin (1994-1998).

Prior to Towers Perrin, Howard was the Director of Special Services, New York University, Stern Graduate School of Business. During his tenure at Stern, Howard counseled and coached over 6000 MBA full-time and part-time students on their careers.

He is a member of the Conference Board, Society for Human Resource Management, National Association of Social Workers and on the board of a number of charitable organizations.  Howard has a Bachelors degree from Syracuse University, a Masters degree in Communications Management also from Syracuse University, a Masters in Social Work from New York University and a Ph.D. also from New York University. His dissertation is on, “Family of origin roles and adult work roles in relation to employee adjustment, satisfaction, and success.”

He has guest lectured at Harvard, MIT, NYU, CUNY, Stamford and the College of Aeronautics.  He has worked and lived internationally.

 


 

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Marsha R. Bonner, PHR, HCS, Senior Consultant

Marsha R. Bonner is a Senior DEI and HR Consultant with MRW Consulting Group International, LLC. Marsha previously held senior positions in HR at The New York Times, New Jersey Performing Arts Center and American Institute of Certified Public Accountants. She has built a broad base of credentials, experience and talent in driving innovative and creative growth initiatives, performance management, recruitment and retention, executive leadership, and diversity and inclusion advocacy.

Marsha is an internationally recognized diversity and inclusion empowerment speaker, human rights activist, keynote speaker, moderator, facilitator, event producer and a senior human resources business executive.

Marsha is active in grassroots multicultural, women, LGBTQI/SGL, domestic violence, social justice and humanitarian initiatives. Marsha garnered international acclaim after her appearance on the ABC network television program “What Would you Do?” in an episode titled, “Interracial Couple Faces Criticism”. Marsha’s diplomatic boldness against intolerance in a Harlem barbershop created a “teachable moment” that became a viral sensation. The video of her appearance has received over 150 million views across the world. The show also caught the attention of ABC’s “Nightline” which aired a clip of Marsha in a news segment about “What Would You Do?” hosted by veteran news correspondent, Mr. John Quiñones.

Marsha has over 20-years of experience across all areas of human resources within for-profit and nonprofit organizations. An expert in driving continuous improvement efforts through the design and implementation of innovative programs, processes, policies, and procedures, Marsha is recognized for her strategic approach to transform organizational culture, maximize recruitment productivity, and boost staff performance and retention, producing operational cost-savings and advancing diversity, inclusion and equality efforts.

Marsha holds a Master’s degree in Organizational Change Management from The New School and a Bachelor’s degree in Corporate Communications from Baruch College.

She also holds a professional certification from the Society of Human Resources Management, the Human Capital Institute (HCI), Development Dimensions International, Alamo Learning Systems and Zenger Miller. Marsha is also a member of SHRM, HCI, National Association of African Americans in Human Resources, Human Resources Association of New York, and the Corporate Leadership Council.

 


 

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Archana Bhatia, Senior Consultant – Dubai, United Arab Emirates

Archana has 18+ years of international HR experience. A psychologist by qualification, she chose to work as an HR Business Partner before transitioning to consulting. As HR Business Partner, she worked across a wide spectrum of industries – FMCG, Media, Travel, Technology, Non-Profit – and her role has varied from setting up systems and processes to driving the HR agenda and organisation integration strategy.

She has extensive experience across multiple geographies – India, Thailand, China, USA and UAE – where she has set up and managed consulting practices with responsibility for profitability. Her ability to work in diverse cultural environments and with cross functional groups is combined with a keen understanding of business and the importance of making a connection between the consulting services/advice being offered and its impact on business. In India, she worked with Cerebrus Consultants, New Delhi, where she was accountable for business development and project management. She managed assignments for multi-national companies, Indian companies, donor agencies and non-profit organisations. SAome of the non-profits she provided consulting services to were Department for Internal Development (British funding agency), British Council Division, United States Aid for International Development (USAID) and World Food Program (WFP). Her portfolio of assignments included organisation reviews, training delivery, design of competency frameworks, compensation and job evaluation.

She led the HR Consulting Practice for KPMG in Bangkok, Thailand. Apart from achieving the agreed business goals for the practice and project management, she also contributed to internal business strategy and practice management. She was a certified Internal Trainer for KPMG and led their Global Internal Training Programmes in Thailand and Laos. In KPMG, she acted as an advisor for state-owned enterprises going through a privatization process, led change management for large “business transformation” and Information Technology projects and assisted small to medium sized organisations in setting up their HR policies and procedures.

In China, she coached international clients on personal, cultural and professional challenges and explored techniques that they could use to achieve their goals. In USA, she has implemented change management projects and delivered over 40 transformative, action-oriented 90 minute “workouts” (training programmes) targeted at leadership and managerial levels across different cities in USA. While based in Dubai (since June 2016), she has designed and delivered training programmes across the region – Uganda, Turkey, Qatar, Oman, KSA, Dubai, Abu Dhabi. She has also been extensively involved in Executive Coaching and Leadership Assessments.

Archana has a Masters in Organisational Psychology, possesses a Practitioner Coach Certificate and is certified in the use and interpretation of Hogan Assessment Systems, the Thriving Index (a work styles inventory) and Exp Adviser (a cultural interpretation tool).

 


 

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Chuck Peck, Senior Consultant

Charles (Chuck) M. Peck specializes in Management Consulting, Organizational Development, Education & Training for global clients.

Chuck has had a distinguished career that includes significant operational experience in technology businesses as the CEO of two global public companies, one that had a record-setting IPO. He has also served as President and SVP of two Private Equity companies and as COO for AICPA (American Institute of Certified Public Accountants). While consulting at Booz Allen & Hamilton, he worked on engagements in auto, tech and manufacturing industries, but was also responsible for Professional Development in their Commercial sector that included Europe.

Chuck’s career in organizational consulting, training and facilitation began with Xerox Learning Systems. Chuck then served as a Corporate International Director of Organizational Development for Levi Strauss where he implemented a broad range of programs and HR talent management systems. He later served as a Director of the Pepsi Cola Management Institute (PCMI), a profit center to franchise bottlers.

As an external senior consultant, his assignments have been with leading brand marketers, technology, financial & legal services, education & training industries. He has also been involved with facilitating executives involved with a variety of human, technical, and financial issues in mergers, divestitures, restructurings and turnarounds.

Chuck also has specialized expertise in implementing organizational succession, replacement & developmental programs, and is a certified master facilitator in programs on Problem Solving and Decision Making, Strategy Formulation, Front Line Supervision, Customer Focus, Building High Performance Teams, and many other programs.

Chuck received his MBA in Finance and BS in Economics from the State University at Albany and is a former U.S. Marine.

 


 

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Joanna Colliver, Senior Consultant- Sydney, Australia

Joanna Colliver is Director of PeopleScope in Sydney, Australia and a partner consultant with MRW Consulting Group International. PeopleScope is a business-consulting firm based in Sydney, specialising in people & leadership development, employee engagement, and organisational development and change.  A commercially focused professional, Joanna has held senior level Human Resources and Organization & Development roles. Joanna has a unique strength in being able to combine her strategic HR capability with her people focused style to enable individuals, teams and organisations to deliver outcomes.